Payment Policy

Effective Date: December 31, 2024

At Brilliant Hato, we aim to provide a seamless and secure payment experience for our customers purchasing computer accessories and related products. By making a purchase through our website brillianthato.com, you agree to the following payment terms and conditions.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards bearing the Visa or MasterCard logo.
  • PayPal: Secure online payment platform.
  • Other Methods: We may also accept other forms of payment as indicated during checkout.

2. Payment Processing

  • Payment Authorization: When you place an order, we process your payment through secure payment gateways. All payments are subject to authorization by the card issuer or payment processor.
  • Payment Confirmation: Once your payment has been processed, you will receive an order confirmation email from us, which serves as acknowledgment of your successful transaction.

3. Order Review and Payment Verification

  • Payment Review: All orders are subject to payment verification. If we detect any issues with your payment (such as insufficient funds, incorrect payment information, or fraud alerts), we may contact you for further verification or cancel the order.
  • Order Processing: Once payment is verified, your order will be processed and shipped according to the selected shipping method and delivery times.

4. Pricing and Currency

  • Currency: All prices on brillianthato.com are listed in United States Dollars (USD).
  • Taxes and Duties: The price of products includes applicable taxes where required by law. Shipping charges are calculated separately during checkout.
  • Price Changes: Prices for products on the website may change at any time. If the price of an item changes after you’ve placed your order, you will be charged the price that was listed at the time of your purchase.

5. Security of Your Payment Information

We are committed to protecting your payment information. We use secure encryption technology (SSL) to ensure that your payment details are transmitted securely. We do not store sensitive payment information (such as credit card numbers) on our servers.

6. Payment Issues and Disputes

  • Failed Transactions: If your payment fails, you will be notified immediately. You can attempt the payment again using the same or an alternative payment method. If the issue persists, please contact our customer service at info@brillianthato.com.
  • Chargebacks: If you initiate a chargeback or dispute through your payment provider without resolving the issue directly with us, we may suspend or cancel your account and refuse future transactions.

7. Refunds

Refunds for returned items will be processed to the original payment method used at the time of purchase. Please refer to our Refund and Returns Policy for detailed information on how refunds are handled.

8. Fraud Prevention

We take fraud prevention seriously and employ advanced security measures to detect fraudulent activity. If we suspect any fraudulent activity, we may cancel your order or request additional information to verify your payment. Brilliant Hato reserves the right to refuse service to any customer for fraudulent activity.

9. Payment Disputes

If you have any concerns or disputes regarding your payment, please contact us at info@brillianthato.com or call our customer service team at (407) 877-8036. We will make every effort to resolve any payment-related issues promptly.

10. Customer Responsibility

By placing an order, you agree to:

  • Provide accurate and valid payment information at checkout.
  • Ensure that your payment method is valid and authorized for use.
  • Monitor your payment activity and report any discrepancies or fraudulent activity immediately.

11. Contact Us

If you have any questions about this Payment Policy or need assistance with a payment issue, please contact us at:

Thank you for choosing Brilliant Hato for your computer accessories needs.